👋 I'm Mateus - Lead Service Designer

I believe in creating a positive impact in the world by leveraging the power of technology through human-centred design.

Learn more about my expertise or take a look at my selected projects below
⌄
Design-led Innovation in Financial Services
Design-led Innovation in Financial Services
Developing future-back strategies and concepts for a high-street bank in the UK
EY Seren
Digital Portfolio Strategy to Drive Transformation
Digital Portfolio Strategy to Drive Transformation
Co-designing a Digital Portfolio Strategy at a worldwide leading energy company
EY Seren
Employee Experience in the Food Industry
Employee Experience in the Food Industry
Designing an Employee Experience IT programme for the largest food company in North America
Stefanini
Co-design for Public Health Transformation
Co-design for Public Health Transformation
Building a co-design capability within the UK Health Security Agency to develop more inclusive services, products and policies.
EY Seren
Digital Product to Optimise Aircraft Maintenance
Digital Product to Optimise Aircraft Maintenance
Revolutionising commercial aviation maintenance with data visualisation
Gauge Digital
Banking Customer Experience
Banking Customer Experience
Redesigning Itaú's Internet Banking for High-Net-Worth Clients
Gauge Digital
Digital Transformation in the Telco Industry
Digital Transformation in the Telco Industry
Leading human-centred design in the Digital Transformation process of the largest Telco in Brazil
Gauge Digital
Human-centred Diabetes Digital Management
Human-centred Diabetes Digital Management
A service design project to bring a qualitative perspective to digital health
University of the Arts London
Speculative Design for European Commission
Speculative Design for European Commission
Designing services for the future of government
University of the Arts London